Privacy Policy
Effective Date: March 31, 2024
At Hive Bookings, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services.
Information We Collect
Depending on whether you are a DJ or an Event Organizer, we collect different types of information:
For DJs:
- Personal Information: Name, email address, phone number, and payment information
- Professional Information: Performance history, equipment specifications, music portfolio, and social media profiles
- Performance Data: Booking history, event feedback, and performance metrics
- Technical Information: Equipment requirements, technical rider, and stage setup preferences
For Event Organizers:
- Personal Information: Name, email address, phone number, and payment information
- Business Information: Company name, venue details, and business registration details
- Event Information: Event history, venue specifications, and technical requirements
- Financial Information: Payment history and billing details
How We Use Your Information
We use your information to:
- Facilitate bookings and manage events
- Process payments and handle financial transactions
- Communicate about bookings, events, and service updates
- Improve our services and develop new features
- Promote artists and events through our platform
- Provide technical support and assistance
- Ensure compliance with legal and regulatory requirements
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our services
- Event partners and venues for booking purposes
- Payment processors for financial transactions
- Legal authorities if required by law
- Professional advisors and consultants
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. This includes:
- Active account information while your account is active
- Booking history for legal and financial record-keeping
- Performance data for artist development purposes
- Financial records as required by law
Your Rights
You have the right to:
- Access your personal data
- Request corrections to your data
- Request deletion of your data
- Object to the processing of your data
- Request data portability
- Withdraw consent at any time
For more information about your rights or to exercise them, please contact us at contact@hivebookings.com.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, and employee training on data protection.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.